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Terms & Conditions

Contents
Restrictions on Use and Ownership
Trademark Notice
Accuracy and Integrity of Information
Your License to Us
Links or Pointers to Other Sites
Online Payments
Force Majeure
Catalog Access
Inventory
Special Orders
Special Order Only
Backorders
Minimum Order Quantities
Estimated Time Frames
Requests for Quotes
Abandoned Orders
Color Disclaimer
Entire Agreement

Thank you for visiting Absolute Uniform Co. Inc.’s website (the “Site”). This page provides our respective rights and obligations with respect to the use of the Site (the “Agreement”). Please refer to our Privacy Policy for a description of our privacy policies and practices. We reserve the right to modify this Agreement. Accordingly, please review this page often. This Site and related services are provided subject to these Terms and Conditions. Certain provisions of this Agreement may be superseded by expressly designated legal notices or terms located on particular pages within this Site. Please read the following information carefully. Your continued use of this Site will indicate your agreement to be bound by the terms and conditions set forth below. If you do not agree to these terms and conditions, promptly exit this Site.

Restrictions on Use and Ownership

All pages within this Site and any material made available for download are the property of Absolute Uniform Co. Inc. and/or its affiliates. Absolute Uniform Co. Inc. grants you a nonexclusive license to use the Site solely for your personal and job related commercial use. As a condition of your use of this Site, you warrant to Absolute Uniform Co. Inc. that you will not use the Site for any purpose that is unlawful or prohibited by these Terms and Conditions. If you breach any of these Terms and Conditions, your authorization to use this Site may be terminated.

The contents of the Site, including the text and images, are copyrighted and may not be distributed, modified, reproduced, or used, in whole or in part, without the prior written consent of Absolute Uniform Co. Inc. Absolute Uniform Co. Inc. customers are granted a personal, nontransferable, non-exclusive, revocable license to copy images from the Site for the purposes of only internal distribution and evaluating the purchase or possible purchase of products from Absolute Uniform Co. Inc. Notwithstanding the foregoing, no images or any content from the Site may be used by or for any competitors of Absolute Uniform Co. Inc., and may not be used in any manner competitive with or potentially detrimental to Absolute Uniform Co. Inc., or that may result in lost sales to Absolute Uniform Co. Inc. All uses of such images must clearly identify that the images are owned by Absolute Uniform Co. Inc., and the products depicted therein are products offered for sale by Absolute Uniform Co. Inc. The foregoing license may be revoked by Absolute Uniform Co. Inc. at any time upon written notice to the customer.

Any rights not expressly granted by these Terms and Conditions or any applicable end user license agreements are reserved by Absolute Uniform Co. Inc. and/or its vendors.

Trademark Notice

The Absolute Uniform Co. Inc. name, Absolute Uniform Co. Inc. logo, are certain other icons, logos, and descriptions on the Site are trademarks and service marks of Absolute Uniform Co. Inc. Other trademarks, service marks, icons, logos, and descriptions used in this Site are the trademarks, service marks, or logos of their respective owners.

Accuracy and Integrity of Information

Although Absolute Uniform Co. Inc. attempts to ensure the integrity and accurateness of the Site, it makes no guarantees whatsoever as to the correctness or accuracy of the Site. It is possible that the Site contains typographical errors, inaccuracies, or other errors, and that unauthorized additions, deletions, and alterations could be made to the Site by third-parties. In the event that an inaccuracy arises, please inform Absolute Uniform Co. Inc. so that it can be corrected. Information contained on the Site may be changed or updated without notice.

Your License to Us

Unless otherwise indicated in this Site or in connection with one of our services, any communications or material of any kind that you e-mail, post, or transmit through the Site, including, questions, comments, suggestions, and other data and information (your "Communications") will be treated as non-confidential and non-proprietary. You grant Absolute Uniform Co. Inc. a non-exclusive, perpetual, world-wide, irrevocable license to reproduce, transmit, display, disclose, and otherwise use your Communications on the Site or elsewhere for our business purposes. We are free to use any ideas, concepts, techniques, or know-how in your Communications for any purpose, including, but not limited to, the development and use of products and services based on your Communications.

Links or Pointers to Other Sites

Absolute Uniform Co. Inc. makes no representations whatsoever about any other website that you may access through this Site. When you access a non-Absolute Uniform Co. Inc. site, please understand that it is independent from Absolute Uniform Co. Inc., and that Absolute Uniform Co. Inc. has no control over the content on that website. In addition, a hyperlink to a non-Absolute Uniform Co. Inc. website does not mean that Absolute Uniform Co. Inc. endorses or accepts any responsibility for the content, or the use, of the linked site. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third-party sites linked to this Site, you do this entirely at your own risk.

Online Payments

You can purchase products and/or services on the Site. We accept credit cards issued by U.S. banks. If a credit card account is being used for a transaction, Absolute Uniform Co. Inc. may obtain pre-approval for an amount up to the amount of the payment.

You represent and warrant that if you are making online payments (i) all credit card information you supply is true, correct, and complete, (ii) charges incurred by you will be honored by your credit card company, (iii) you will pay the charges incurred by you in the amounts posted, including all applicable taxes, and (iv) you are the person in whose name the card was issued and you are authorized to make a purchase or other transaction with the relevant credit card and credit card information.

Force Majeure

Absolute Uniform Co. Inc. shall not be liable for any delay in or impairment of performance resulting in whole or in part from Acts of God, severe weather conditions, labor disruptions, governmental decrees or controls, insurrections, war risks, terrorism, shortages, cyber-attack, telecommunications or Internet outages, or any other circumstances or causes beyond the control of Absolute Uniform Co. Inc. in the conduct of its business.

Catalog Access

Access to many parts of Absolute Uniform's online catalog is restricted to particular customers. If you require access to a part of our online catalog that is restricted, you must make an account and make sure to correctly fill out the "What will you be shopping for?" part of the registration page (this lets us know which part of our catalog we need to give you access to) and allow up to 24 hours (or possibly longer on holidays) for us to update your account with permission to enter your requested area. You will receive an email titled "Your Account Has Been Updated" as soon as we have granted your account its new permissions.

Inventory

When a customer places an order online, it does not immediately relate to Absolute Uniform's inventory. Orders must be processed by our workers first, to determine which items are in stock and which items are ready (whether they require embroidery or heat transfers). After processing the customer is notified of the status of the items that were ordered, and if the order is not ready, how long it will take (approximately) until it will be ready.

In some rare cases, the customer may be contacted to see if he/she would mind us exchanging one item for another, if for example, the item they ordered is on Back Order and there is another item of comparable style, size, color, and quality that is readily available.

 Special Orders

Items that are not in stock must be ordered from our vendors. We call this a "Special Order." Not to be confused with "Backorder" which is covered below.

If a customer Special Orders an item in our store, that item is then ordered by us from our vendors. Our system is set up so that all inventory arriving at our store is scanned, item by item, and if an item has been Special Ordered, then our computer immediately tells us that the item belongs to a customer (not part of our stock to be sent out to the sales floor). The item(s) is/are set aside and filed away for that customer, and the customer is notified as soon as possible that their order has arrived. Many times the item(s) will need to be embroidered or heat transferred first, and that will be done so before the customer is notified.

If a customer Special Orders an item online, much of the process is the same, however unless the item(s) has/have been marked beforehand as Special Order Only (see details below), the customer will not know whether the item is in stock, or whether it will need to be Special Ordered until after we have processed the order.

If you have a Special Order item on an Online Order that you have chosen to be shipped to you, we may at our discretion ship the in stock item(s) as soon as we can get it/them ready for shipping, and ship the Special Order item(s) separately. If we do choose to ship the item(s) separately, we will do so at no extra charge to you, as soon as the item(s) become(s) available.

"SPECIAL ORDER ONLY"

Products that are marked as Special Order Only are items that we do not keep stock of in our store, so we must always Special Order them.

The return policy on purchases made on items that are marked as Special Order Only may differ from our Standard Return & Exchange policy. Please click visit our Shipping & Returns page for more information.

Backorders

Backordered items are items that are both out of stock in our store/warehouse, and are unavailable from our vendors at the time of your purchase.

If you place an order for item(s) that are on backorder then we will notify you as soon as we are able, letting you know the estimated backorder date and letting you know of any alternative items that may be in stock or available via Special Order that can be obtained sooner than the backorder date for the item you have ordered. You may return or exchange a backordered item as per our standard Return & Exchange policy.

If you elect to wait for the backordered item to arrive in stock, we will notify you of its readiness as per our standard Special Order process.

If you have a backordered item on an Online Order that you have chosen to be shipped to you, we will ship the in stock items as soon as we can get them ready for shipping, and ship the backordered item separately, at no extra charge to you, as soon as it becomes available.

As we are unable to display the status of our stock levels online, you may call our store at 972-572-9191 during our business hours, or email us at any time, before you complete your order to confirm whether the items you want are in stock, out of stock, or on backorder. Be sure to note the style/model number, size, and color for each item.

 Minimum Order Quantities

Some items listed on our catalog may be subject to Minimum Order Quantities. This means the customer must order at least the indicated number of items from the same Manufacturer before Absolute Uniform can get these items for the customer.

If a product is marked requiring NO minimum order quantity, this only applies to the specifically marked product and/or with its specifically marked options (i.e. color or sizes). This however does not mean that if the customer desires Silk Screening, Screen Printing, or EasyPrint Heat Transfers (which always have a Minimum Order Quantities) that it can be applied to less than the required minimum for that customization. For example, if five t-shirts are ordered that do not have a required minimum order quantity, we cannot Silk Screen just those five t-shirts alone because the minimum quantity for Silk Screening is twenty pieces. Minimums on printing are per order, per unique design.

We indicate which items require Minimum Order Quantities with a notation on the page that the products are listed on. Currently, the only items that are offered on this catalog that require Minimum Order Quantities are in the Sportswear categories.

If a smaller quantity than the indicated minimum is requested, Absolute Uniform may contact the customer with two options on how to handle this:

[1] The customer may be charged a Minimum Order Fee. This is a separate charge that the customer may be required to pay after an order is placed if that order has not met it's required Minimum Order Quantity. The amount of the Minimum Order Fees vary from vendor to vendor and are determined after the purchase online. These are only charged to our customers to cover the freight and/or fees that are charged to Absolute Uniform when ordering small quantities from our vendors.

or,

[2] The customer's order will be placed On Hold until the minimum order quantity for that manufacturer is reached. This can be accomplished either by a new order by the same customer, or an unrelated purchase by another customer that happens to be ordering from the same manufacturer/vendor. There is no guarantee of an estimated time frame when relying on an unrelated purchase from another customer, so for the fastest processing the customer is encouraged to either meet the minimum order quantity or pay for the Minimum Order Fee.

 Estimated Time Frames

When an order is incomplete, as soon as we are able, we will give you an estimated time frame for completion. For example, 3 to 5 business days for embroidery or 7 to 10 business days for Special Orders. These time frames are approximate and are not always the same, they depend on a number of variables, including but not limited to whether or not the item(s) is/are available, whether or not your item(s) require(s) heat transfers, silk screen, embroidery, and/or any customization, and the flow of business during the entire process of preparing and making ready your order. We attempt to give our customers the best idea of when they can expect their orders, but we cannot guarantee those estimated time frames.

Estimated Time Frames are ALWAYS to be considered in terms of Business Days, even if not specifically stated. Business Days for Absolute Uniform Co. Inc. are only weekdays (Monday through Friday) even though we are open for business on Saturdays. Business Days do NOT include holidays that happen to fall on weekdays. Business closures for holidays and any other reasons are noted on the home page, catalog index page, our Facebook page as well as temporary signs posted on our store's entrances and exits and throughout our store.

Generally, if we cannot meet the time frame that we have given our customers, we attempt to contact them to give them an updated time frame. However, despite our best efforts and our best organizational skills, we are only human and mistakes can happen. If you feel we have not contacted you in a timely manner, or if your order is past due from our estimates, you may contact us via email any time 24/7 or you may call us during our business hours. When contacting us, please reference the name on your account (school uniform shoppers, please provide your name and the student's name), your order number, and state whether you placed your order online or at our store.

 Requests for Quotes

When the customer chooses Quote for the Payment Method that order is NOT charged to the customer at the time of the online checkout. No payment information is collected at that time.

Click on this image for a larger illustrated example:

After choosing Quote for the Payment Method, when the order is completed online (that is, when the customer selects Confirm Order on the Order Confirmation page) that order is then considered a Quote Request. The Quote Request is then assessed by an Absolute Uniform sales representative, who will then contact the customer to follow up on the product selection, quantity, product options, customizations, and any other variables that may affect the total price.

Only when all options are finalized will the customer be sent an Invoice to be paid. The Invoice must be paid before any products will be reserved, Special Ordered or prepared.

Choosing Quote for the Payment Method does NOT reserve any products or services for that customer.

Customers are advised that they should NOT choose Quote for the Payment Method if they are trying to shop for something that is needed or wanted right away. The process for a Quote will take extra time and unnessary steps for both our sales associates and customers, if the only intention is to make a regular purchase.

The Quote Payment Method is specifically for customers who are inquiring about products & options that cannot be accurately priced up front on our online catalog. For example, when browsing the Sportswear or Retail Department areas of our online catalog, there are many products that may be customized, but there are so many different options to customize those items, that it is impossible to give a total cost before we communicate with the customer and figure in all of the specifics for each item.

Quoted pricing is only valid for 30 days.

Abandoned Orders

Orders that have not been picked up by the customer after a full calendar year are subject to being considered abandoned, and we may at our discretion choose to return the abandoned products to stock, or to be donated if the items are no longer part of our regular stock. The customer waives all rights to refunds or store credits after this period. We will make every reasonable attempt to contact the customer about the order before this time period is up, but it is the customer's responsibility to claim the items that they have purchased in a timely manner.

Color Disclaimer

We strive to make the colors shown as accurate as possible. However, due to the individual user’s monitor settings, calibrations, color printing settings, and lighting sources, the colors on your screen may not be an accurate depiction of the actual color. Screen images should be used as a guide only.

Also, some colors may share names, but have different hues and shades, especially when observing products from different manufacturers. See the image below as an example:

For the most accurate view of the actual colors, we encourage customers to view our catalogs and color charts in person at our store. Click here for our store hours and location.

Entire Agreement

Except as provided below, these Terms and Conditions constitute the entire agreement between Absolute Uniform Co. Inc. and you pertaining to the subject matter hereof. In its sole discretion, and without prior notice, Absolute Uniform Co. Inc. may from time-to-time revise these Terms and Conditions by updating this posting. You should, therefore, periodically visit this page to review the current Terms and Conditions so that you are aware of any such revisions to which you are bound. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal notices or terms located on particular pages within this Site.

To see our policies for Returns, Exchanges, Shipping, Order Pick Ups, and Order Notifications, please click here.


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